Tools, applications, and technologies powering business and personal computing.
(Course Duration: From 48 hours)
Learn the fundamentals of IT support and hardware troubleshooting
IT support professionals are the backbone of technology operations, ensuring that systems, devices, and networks function smoothly. This course introduces you to hardware, software, and troubleshooting fundamentals, giving you the practical skills needed for entry-level IT support roles.
Beginner-Friendly Modules – Designed for newcomers to IT support.
Hands-on Labs – Practice hardware setup, software troubleshooting, and network diagnostics.
Case Studies – Learn from real-world IT support scenarios.
Certificate of Completion – Demonstrates your foundational IT support skills.
Pathway to Advanced Learning – Prepares for CompTIA A+, IT support roles, and technical certifications.
IT support is a critical entry point for careers in IT, networking, and cybersecurity.
Builds practical skills in troubleshooting, hardware, and software management.
Beginner-friendly, yet aligned with industry standards and certification paths.
By the end of this course, you’ll be able to install, configure, and troubleshoot computer hardware, software, and networks, and provide effective technical support to end-users. You’ll gain the foundational skills to pursue IT support roles and professional certifications.
